We, the company ExB Mobility GmbH, operate the Website www.mailbe.at (the “Website”).
Policy last revised on [15.10.2013]
a. Collection, Processing and Use of Your Personal Data
You are welcome to visit our Websites while remaining anonymous and without revealing any of your personal data. In this case we only collect certain anonymous information which do not relate to your person. For example, we collect the number of visitors to our Website, browsing patterns and areas of interest. We analyse this information to assess trends, statistics and our customers’ needs, to help us improve our Websites, products and better serve our customers. Please see below for a description of the cookies and website analysis tools we use for this purpose.
We will only collect your personal data if you voluntarily decide to share such information with us, such as by sending an enquiry, registering for our newsletter, participating in our online forum or requesting a specific service. Unless you have provided your explicit consent, we will use the personal data that you have shared with us only to the extent necessary for enabling your use of our Website, including handling your requests and providing the requested services.
b. Customer Service and Support
We collect the personal data you voluntarily disclose when you contact us under the contact details provided on our website, for example, if you send us an enquiry or file a specific request with our customer service and support. Without your consent, your data will only be used to handle your request, e.g., to provide you with the service information you asked for, and not be used for any other purpose.
c. Bulletin boards, Forums and/or Newsgroups
d. Registration for our Newsletter
You may decide to register for our newsletter to be kept up-to-date on new developments regarding our product mailbe.at and/or other products from us. In case you have given your consent by submitting your request to register for our newsletter, we will use the personal data revealed to us to send you our newsletter to the email address provided to us during registration. We may use an external service provider that technically handles the registration for and mailing of our newsletter on our behalf. The text of your consent declaration can be accessed here.
You can object to the collection and use of your personal data for information and marketing purposes and/or withdraw your consent at any time with effect for the future. Our newsletter will contain instructions on how to "unsubscribe". You may also contact us by sending an email to email@example.com
f. Use of Google Analytics
g. Facebook Social Plugins
This Website uses so-called social plugins (“Social Plugins”) of the social network facebook.com (“Facebook”) which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA through its subsidiary Facebook Ireland Limited, Hanover Reach, 5-7, Hanover Quay, Dublin 2, Ireland.
If you access a webpage of our Website which contains a Social Plugin your browser will build up a direct connection with the servers of Facebook and download the Social Plugin and its content to your browser to integrate it into the webpage you are visiting. The Social Plugin will place a cookie on your browser. Your browser will transmit to Facebook that you have accessed the respective webpage of our Website (which entails a transfer of your IP address, Cookie-ID and your use of our webpage). If you are a Facebook customer and you are logged in with your Facebook account during your visit of our Website, Facebook will further be able to associate the information about the webpage you have visited with your name and personal account information. Facebook will store this information for 90 days. After that, Facebook will remove your name or any other personally identifying information from the data, or combine it with other people’s data in a way that it is no longer associated with you. This applies irrespective of whether you interact with the Social Plugin or not. If you decide to use the Social Plugin (e.g., by clicking on the “Like-Button”) additional information about such use will be transmitted to and stored by Facebook.
If you do not want Facebook to associate any information collected via the Social Plugin with your personal Facebook account information, you have to log-out from your Facebook account before visiting our Website.
For further information about the scope and purpose of the collection and use of your data by Facebook and your corresponding rights and user settings for the protection of your privacy please visit Facebook’s data use policy
h. Google +1 Button
These Website further uses the so-called “+1 Button” of the social network Google+ (Google Plus) which is operated by GoogleGoogle.
If you access a webpage of our Website which contains a +1 Button your browser will build up a direct connection with the servers of Google and download the +1 Button and its content to your browser to integrate it into the webpage you are visiting. Your browser will transmit to Google certain information about your use of the respective webpage. The +1 Button isn’t used to track your visits across the web. Google doesn’t keep a persistent record of your browsing history as part of the process of showing you a +1 Button or otherwise use the fact that you personally have visited a page with the +1 Button. Google may keep some information about your visit, usually for about two weeks, to maintain and debug its systems. This information isn’t organized by individual profiles, usernames or URLs. We do not have any access to this information.
If you click the +1 Button, the fact that you gave a +1 recommendation will be recorded by Google, along with information about the respective webpage of our Website you were viewing when you clicked on the +1 Button. Google further receives information about your Google profile, the URL you have recommended, your IP address and other browser-related information, in order to store your +1 recommendation and make it visible to the public. Your +1 recommendation may appear to others as an annotation with your profile name and photo in Google services (such as in search results or on your Google Profile) or elsewhere on Website and ads on the Internet. If you undo your +1 recommendation in your Google Profile, this information will be deleted. You can see all your +1 recommendations in the +1 tab of your Google Profile.
i. Disclosure of your Personal Data to other Companies
Under certain circumstances we may provide your personal data to our service providers which process your personal data on our behalf to the extent necessary to enable your use of our Website, including providing our services or handling your request. For instance, we use technical service providers to handle the registration for and mailing of our newsletter or to provide for a technical solution to handle any customer service and support requests. These service providers may not disclose your personal to any unauthorized third parties or use your personal data for any other purposes than those for which you have revealed your data to us. We have appropriate agreements in place with these services providers to ensure that they will take all necessary measures to protect your personal data in accordance with applicable requirements. In addition, we may also need to disclose your personal data if compelled by law to do so. Otherwise, we will not provide your personal data to any third party without your consent.
j. Data Security and Your Rights
We will treat your personal data confidential and have implemented appropriate technical and organizational security measures to protect your personal data against unauthorized disclosure or access, alteration, misuse, accidental or unlawful destruction or loss. You have the right to request information as to what data we hold about you. In addition, you have the right, as appropriate, to correct, delete and block the personal data we hold about you. In case of any questions about the collection, processing and/or use of your personal data or to exercise your rights please send us an email at firstname.lastname@example.org.
l. Consent Declarations
We are legally obliged to store the content of any consent declaration you may have given during your visit to our Website. You may withdraw any consent declarations with effect for the future at any time by sending an email to email@example.com. If you have registered to receive our newsletter you have given the following consent declaration:
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a. Product Versions
You may have accepted further terms and conditions from the provider of the platform where you downloaded mailbe.at (such as the Google Play Store) and you should read these terms and conditions carefully as they may contain additional rules applicable for your use of mailbe.at.
mailbe.at is available to you in different versions ("free", "basic" and "pro") which offer different functionalities. Please see http://www.mailbe.at/ for a description of the different versions and their functionalities.
ExB hereby grants to you the non-exclusive, perpetual, worldwide license to install, display and use mailbe.at on one or several of your mobile devices. The license is limited to your personal use of mailbe.at.
c. Limitation of Liability
You may not grant sub-licenses for the use of mailbe.at, transfer the rights of use, lease or rent to third parties, publicly perform or display, modify, translate, rework, or otherwise alter, or create derivative works of mailbe.at, without ExB's prior written approval. You may copy mailbe.at solely as necessary to install, display and use the application on your mobile devices.
ExB shall be liable without limitation for damages in the event of (i) willful intent or gross negligence, (ii) an injury to life, body or health, (iii) an explicit assumption of a guarantee for the condition of mailbe.at (in which case, if stipulated by such guarantee, the liability terms of the guarantee shall apply), (iv) in the event of fraudulently concealed defects, and (v) a violation of the German Product Liability Act (Produkthaftungsgesetz).
d. Governing Law & Jurisdiction
ExB shall further be liable for damages caused by slight negligence only if such are due to a material breach of duty, which endangers the achievement of the objective of the agreement with ExB, or to a failure to comply with duties, the very discharge of which is an essential prerequisite for the proper performance of the agreement with ExB and on the observance of which you may rely. In this case, the liability is limited to the damage which can be typically foreseen for such type of respective agreements.
Any other liability of ExB shall be excluded. The above limitations of liability shall also apply in case of claims for damages against ExB's employees or agents. This section shall apply to all claims for damages, irrespective of their legal cause, including claims based on tort.
2. Privacy Notice
a. Protection of your Personal Data
mailbe.at does not require a connection to the servers of ExB. All personal data used by mailbe.at, including emails, contacts or context related data, will be stored only locally on your mobile device and be available to you offline. There is no exchange of personal data between your mobile device and ExB's servers, and ExB does not have any access to any personal data stored on your mobile device.
b. User Support
You determine the manner and scope of any storage and use of your personal data through mailbe.at and are solely responsible for the processing of your personal data. Your personal data will not be transferred to third parties, unless you decide, on your own initiative and under your personal responsibility, to proceed to such transfer (such as by actively sending an email to a recipient).
For user support, ExB maintains a help center website where you can review FAQs or register to submit a question or report a problem concerning mailbe.at to ExB. The help center website can be accessed through a link under the menu item "Open Support Page" of mailbe.at. ExB will only receive any of your personal data if you decide on your own initiative to submit the data through the help center website. ExB will process and use any such personal data received only as necessary to answer your request and/or otherwise provide the user support requested by you.
c. Crash Reports
You have the right to request access to any personal data we receive about you through our help center website and the right to correction, deletion and/or blocking of your personal data. For assertion of these rights please send us an email at firstname.lastname@example.org
In case of a malfunction of mailbe.at that causes the software application to crash, mailbe.at may generate so-called "crash reports" and ask for your permission to send the reports to ExB. You are free to decide whether you would like to give your permission. These reports enable ExB to understand the reasons for any malfunction of the application and help ExB to improve mailbe.at.
Crash reports do not contain any personal data but only limited non-personally identifiable information about the circumstances and time of the crash.