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Data protection

We, the company ExB Mobility GmbH, operate the Website www.mailbe.at (the “Website”).
This privacy policy describes the collection, processing and use of your personal data when you visit and interact on our Website. If you decide to participate in our Beta test of the software “mailbea.at”, which is licensed by ExB Mobility GmbH, your participation and use of mailbe.at will be governed by a separate privacy policy.
Policy last revised on [15.10.2013]
a. Collection, Processing and Use of Your Personal Data
You are welcome to visit our Websites while remaining anonymous and without revealing any of your personal data. In this case we only collect certain anonymous information which do not relate to your person. For example, we collect the number of visitors to our Website, browsing patterns and areas of interest. We analyse this information to assess trends, statistics and our customers’ needs, to help us improve our Websites, products and better serve our customers. Please see below for a description of the cookies and website analysis tools we use for this purpose.
We will only collect your personal data if you voluntarily decide to share such information with us, such as by sending an enquiry, registering for our newsletter, participating in our online forum or requesting a specific service. Unless you have provided your explicit consent, we will use the personal data that you have shared with us only to the extent necessary for enabling your use of our Website, including handling your requests and providing the requested services.
b. Customer Service and Support
We collect the personal data you voluntarily disclose when you contact us under the contact details provided on our website, for example, if you send us an enquiry or file a specific request with our customer service and support. Without your consent, your data will only be used to handle your request, e.g., to provide you with the service information you asked for, and not be used for any other purpose.
c. Bulletin boards, Forums and/or Newsgroups
Bulletin boards, forums and/or newsgroups may be made available to you on our Website. As a rule, the collection, processing and use of personal data you reveal when using these services will be processed by us only as necessary to provide these services and their specific functionalities. Please remember that any information that you provide in these areas becomes public and you should exercise caution in deciding to disclose it. Note that these services and functionalities may be subject to specific terms of use and we recommend that you carefully read these terms before you decide to use the services.
d. Registration for our Newsletter
You may decide to register for our newsletter to be kept up-to-date on new developments regarding our product mailbe.at and/or other products from us. In case you have given your consent by submitting your request to register for our newsletter, we will use the personal data revealed to us to send you our newsletter to the email address provided to us during registration. We may use an external service provider that technically handles the registration for and mailing of our newsletter on our behalf. The text of your consent declaration can be accessed here.
You can object to the collection and use of your personal data for information and marketing purposes and/or withdraw your consent at any time with effect for the future. Our newsletter will contain instructions on how to "unsubscribe". You may also contact us by sending an email to info@mailbe.at
e. Cookies
Cookies are small text files that our Website asks to place on your computer's hard drive. If your browser is set to accept cookies, then your browser adds the text in a small file. We do not use cookies to read any other information on your computer's hard drive. We use cookie technology to facilitate your use of specific functionalities and services of our Website. Except for cookies collected on an anonymous basis for statistical and Website analysis purposes (as set forth below under the following section on Google Analytics), the cookies used by us will be deleted from your computer's hard drive once your browser-session has ended (session cookies).
Most browsers are initially set to accept cookies. If you prefer, you can change your settings to refuse cookies or to warn you before a cookie is placed. If you choose not to accept cookies, you may not be able to take advantage of some of our features and services offered on our Website. f. Use of Google Analytics
This Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use our Website. As a rule, any information generated by the cookie about your use of our Website will be transmitted to and stored by Google on servers in the United States. Since this Website has implemented the IP-anonymization functionality offered by Google, your IP address will, before being transferred to the US, be shortened by Google within the Member States of the European Union or in other contractual states of the Treaty on the European Economic Area. Only in exceptional cases your full IP address will be transferred to a server of Google in the US and be shortened there. Google will use this information as our commissioned data processor for the purpose of evaluating your use of our Website, compiling reports on Website activity and providing other services relating to Website activity and internet usage. The IP address transmitted from your Browser within the framework of Google Analytics will not be associated with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this Website. You may further refuse the collection of data generated by the cookie about your use of this Website (including your IP address) as well as the use of such data by Google by downloading and installing the Browser-Plugin which is available here.
g. Facebook Social Plugins
This Website uses so-called social plugins (“Social Plugins”) of the social network facebook.com (“Facebook”) which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA through its subsidiary Facebook Ireland Limited, Hanover Reach, 5-7, Hanover Quay, Dublin 2, Ireland.
If you access a webpage of our Website which contains a Social Plugin your browser will build up a direct connection with the servers of Facebook and download the Social Plugin and its content to your browser to integrate it into the webpage you are visiting. The Social Plugin will place a cookie on your browser. Your browser will transmit to Facebook that you have accessed the respective webpage of our Website (which entails a transfer of your IP address, Cookie-ID and your use of our webpage). If you are a Facebook customer and you are logged in with your Facebook account during your visit of our Website, Facebook will further be able to associate the information about the webpage you have visited with your name and personal account information. Facebook will store this information for 90 days. After that, Facebook will remove your name or any other personally identifying information from the data, or combine it with other people’s data in a way that it is no longer associated with you. This applies irrespective of whether you interact with the Social Plugin or not. If you decide to use the Social Plugin (e.g., by clicking on the “Like-Button”) additional information about such use will be transmitted to and stored by Facebook.
If you do not want Facebook to associate any information collected via the Social Plugin with your personal Facebook account information, you have to log-out from your Facebook account before visiting our Website.
For further information about the scope and purpose of the collection and use of your data by Facebook and your corresponding rights and user settings for the protection of your privacy please visit Facebook’s data use policy
h. Google +1 Button
These Website further uses the so-called “+1 Button” of the social network Google+ (Google Plus) which is operated by GoogleGoogle.
If you access a webpage of our Website which contains a +1 Button your browser will build up a direct connection with the servers of Google and download the +1 Button and its content to your browser to integrate it into the webpage you are visiting. Your browser will transmit to Google certain information about your use of the respective webpage. The +1 Button isn’t used to track your visits across the web. Google doesn’t keep a persistent record of your browsing history as part of the process of showing you a +1 Button or otherwise use the fact that you personally have visited a page with the +1 Button. Google may keep some information about your visit, usually for about two weeks, to maintain and debug its systems. This information isn’t organized by individual profiles, usernames or URLs. We do not have any access to this information.
If you click the +1 Button, the fact that you gave a +1 recommendation will be recorded by Google, along with information about the respective webpage of our Website you were viewing when you clicked on the +1 Button. Google further receives information about your Google profile, the URL you have recommended, your IP address and other browser-related information, in order to store your +1 recommendation and make it visible to the public. Your +1 recommendation may appear to others as an annotation with your profile name and photo in Google services (such as in search results or on your Google Profile) or elsewhere on Website and ads on the Internet. If you undo your +1 recommendation in your Google Profile, this information will be deleted. You can see all your +1 recommendations in the +1 tab of your Google Profile.
For further information about the scope and purpose of the collection and use of your data by Google and your corresponding rights and user settings for the protection of your privacy please visit Google’s privacy policy.
i. Disclosure of your Personal Data to other Companies
Under certain circumstances we may provide your personal data to our service providers which process your personal data on our behalf to the extent necessary to enable your use of our Website, including providing our services or handling your request. For instance, we use technical service providers to handle the registration for and mailing of our newsletter or to provide for a technical solution to handle any customer service and support requests. These service providers may not disclose your personal to any unauthorized third parties or use your personal data for any other purposes than those for which you have revealed your data to us. We have appropriate agreements in place with these services providers to ensure that they will take all necessary measures to protect your personal data in accordance with applicable requirements. In addition, we may also need to disclose your personal data if compelled by law to do so. Otherwise, we will not provide your personal data to any third party without your consent.
j. Data Security and Your Rights
We will treat your personal data confidential and have implemented appropriate technical and organizational security measures to protect your personal data against unauthorized disclosure or access, alteration, misuse, accidental or unlawful destruction or loss. You have the right to request information as to what data we hold about you. In addition, you have the right, as appropriate, to correct, delete and block the personal data we hold about you. In case of any questions about the collection, processing and/or use of your personal data or to exercise your rights please send us an email at info@mailbe.at.
k. Changes to this Privacy Policy
We reserve the right to change this privacy policy. While we do not intend to make changes to this policy very often, it is always a good idea to double check our most current policy statement when you visit us to be sure that you have read and agree with what information we collect, how we use it and under what circumstances we disclose it.
l. Consent Declarations
We are legally obliged to store the content of any consent declaration you may have given during your visit to our Website. You may withdraw any consent declarations with effect for the future at any time by sending an email to info@mailbe.at. If you have registered to receive our newsletter you have given the following consent declaration:
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Terms of Use & Privacy Notice mailbe.at App

This mobile application "mailbe.at" ("mailbe.at") is provided to you by ExB Mobility GmbH ("ExB"). mailbe.at is an email client software application that you can download onto your mobile device (e.g. smartphone) and which helps you to organize and write emails in a unique, intuitive way. Your use of mailbe.at will be governed by the following Terms of Use and the below Privacy Notice.

1. Terms of Use

Your use of mailbe.at will be subject to these Terms of Use.
You may have accepted further terms and conditions from the provider of the platform where you downloaded mailbe.at (such as the Google Play Store) and you should read these terms and conditions carefully as they may contain additional rules applicable for your use of mailbe.at.

a. Product Versions

mailbe.at is available to you in different versions ("free", "basic" and "pro") which offer different functionalities. Please see http://www.mailbe.at/ for a description of the different versions and their functionalities.

b. License

ExB hereby grants to you the non-exclusive, perpetual, worldwide license to install, display and use mailbe.at on one or several of your mobile devices. The license is limited to your personal use of mailbe.at.
You may not grant sub-licenses for the use of mailbe.at, transfer the rights of use, lease or rent to third parties, publicly perform or display, modify, translate, rework, or otherwise alter, or create derivative works of mailbe.at, without ExB's prior written approval. You may copy mailbe.at solely as necessary to install, display and use the application on your mobile devices.
Except for the limited rights expressly granted under these terms of use, ExB retains all rights and title in and to mailbe.at. You acknowledge that ExB owns all intellectual and industrial property rights in and to mailbe.at, including, but not limited, to all copyrights, patent rights, rights to trademarks and other signs, designs, inventions, trade and business secrets.
You may transfer the copy of mailbe.at stored on your mobile device to a third party, provided that you (i) ensure that such third party undertakes to comply with these terms of use, and (ii) discontinue any use of mailbe.at and make your own copies of mailbe.at unusable at the time of transfer.

c. Limitation of Liability

ExB shall be liable without limitation for damages in the event of (i) willful intent or gross negligence, (ii) an injury to life, body or health, (iii) an explicit assumption of a guarantee for the condition of mailbe.at (in which case, if stipulated by such guarantee, the liability terms of the guarantee shall apply), (iv) in the event of fraudulently concealed defects, and (v) a violation of the German Product Liability Act (Produkthaftungsgesetz).
ExB shall further be liable for damages caused by slight negligence only if such are due to a material breach of duty, which endangers the achievement of the objective of the agreement with ExB, or to a failure to comply with duties, the very discharge of which is an essential prerequisite for the proper performance of the agreement with ExB and on the observance of which you may rely. In this case, the liability is limited to the damage which can be typically foreseen for such type of respective agreements.
Any other liability of ExB shall be excluded. The above limitations of liability shall also apply in case of claims for damages against ExB's employees or agents. This section shall apply to all claims for damages, irrespective of their legal cause, including claims based on tort.

d. Governing Law & Jurisdiction

These terms of use and all issues arising in connection herewith are subject to the laws of Germany.

2. Privacy Notice

a. Protection of your Personal Data

mailbe.at does not require a connection to the servers of ExB. All personal data used by mailbe.at, including emails, contacts or context related data, will be stored only locally on your mobile device and be available to you offline. There is no exchange of personal data between your mobile device and ExB's servers, and ExB does not have any access to any personal data stored on your mobile device.
You determine the manner and scope of any storage and use of your personal data through mailbe.at and are solely responsible for the processing of your personal data. Your personal data will not be transferred to third parties, unless you decide, on your own initiative and under your personal responsibility, to proceed to such transfer (such as by actively sending an email to a recipient).

b. User Support

For user support, ExB maintains a help center website where you can review FAQs or register to submit a question or report a problem concerning mailbe.at to ExB. The help center website can be accessed through a link under the menu item "Open Support Page" of mailbe.at. ExB will only receive any of your personal data if you decide on your own initiative to submit the data through the help center website. ExB will process and use any such personal data received only as necessary to answer your request and/or otherwise provide the user support requested by you.
The help center website is technically operated by a third party service provider called ZenDesk (http://www.zendesk.com) on behalf of ExB. If you access the help center website ZenDesk may collect and/or process certain personal data of you and you should carefully read the privacy policy of ZenDesk which describes the collection and processing of personal data by ZenDesk, including the use of cookies. The privacy policy of ZenDesk can be found here.
You have the right to request access to any personal data we receive about you through our help center website and the right to correction, deletion and/or blocking of your personal data. For assertion of these rights please send us an email at info@mailbe.at

c. Crash Reports

In case of a malfunction of mailbe.at that causes the software application to crash, mailbe.at may generate so-called "crash reports" and ask for your permission to send the reports to ExB. You are free to decide whether you would like to give your permission. These reports enable ExB to understand the reasons for any malfunction of the application and help ExB to improve mailbe.at.
Crash reports do not contain any personal data but only limited non-personally identifiable information about the circumstances and time of the crash.



Email us at info@mailbe.at if you're looking for a hot new topic to write about, would like to review our app, or want more information. We'd love to hear from you.



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If you got problems using mailbe.at, want to report a bug or have a feature request, please visit our support forum.
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Contact Details:

mailbe.at, a division of ExB Mobility GmbH
St.-Martin-Str. 63
81699 Munich, Germany
HRB: 184526
USt-ID: DE276580566 Tel: +49 89 55067340
E-mail: info@mailbe.at
Managing Directors:
Dr. Ramin Assadollahi
Nicola Pizzoni

imprint - data protection

App Details:

mailbe.at is the best email app for organizing and writing emails in a unique, intuitive way. Through intelligent linguistic algorithms, your data gets cross-linked for a new communication experience.
Application Category: Communication
supported languages: DE,ZH,EN,RU,ES,KO
Operating system: Android
Publisher: mailbe.at, a division of ExB Mobility GmbH